Billing Details
Plan FAQs
The sections below explain data resets, validity, upgrades, devices, payments, and refunds. Confirm the billing method before purchase to reduce the need for later changes.
When does monthly plan data reset?
Monthly plan data resets each month on the activation date. Choose a plan based on actual usage during one billing cycle, rather than only the data needed for a single connection.
Do data bundles expire?
Data bundles never expire and remain available until used. They do not reset monthly, making them suitable for irregular usage or for keeping unused data available for later.
How are mid-cycle monthly plan upgrades handled?
When you upgrade a monthly plan mid-cycle, the price difference is converted into remaining days. Before submitting the change, verify the plan, amount due, and order status in the user panel.
Are devices limited by the plan?
All public plans support unlimited devices and can be used on Windows, macOS, iOS, Android, and Linux. Data used across devices is still deducted from the same plan allowance.
Which payment methods are supported?
Alipay, WeChat Pay, and USDT are currently supported. After selecting a plan and creating an order in the user panel, choose an available payment method at checkout.
Can I request a refund after purchase?
CavaVPN offers a 14-day refund policy. Keep your order details and submit the request through the user panel so the order and processing status can be verified.